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Navigating workplace complaints and investigations can be daunting for everyone involved. These situations can be complex and emotionally charged, requiring a thorough understanding of employment law and human resources best practices. This directory provides information on industry-recommended professionals available for workplace complaints, investigations, and other support that may be needed. Lawyers, HR consultants, and investigators have specialized knowledge and experience in dealing with these issues.



Benefits of External Support


External support can provide valuable insight into best practices, legal requirements, and potential risks. They are likely to have an unbiased perspective on the situation, which is important when dealing with complex or sensitive issues and conflicts of interest. Seeking external support demonstrates that complaints and investigations are being taken seriously. This can build trust and accountability within the company. Seeking support can confirm the company is meeting its legal obligations and mitigating legal risks; it is an efficient process for navigating these issues, saving time and resources for the company.


Determining if External Support is Needed


Consider the nature and severity of the complaint. If the complaint involves serious allegations, such as harassment and discrimination, consulting external support with expertise in these areas may be necessary. If the complaint is minor, internal resources may be sufficient. Consider the size and resources of your company. If your company is small and doesn’t have a dedicated HR staff member, it may be helpful to consult an external professional to handle these situations. If you have HR staff within your company, chances are high that they can address these issues. Suppose conflict of interest is an issue. It may be helpful to bring in an external professional for objectivity and impartiality when navigating these situations.


 

This list contains professionals that folks from the industry have used. They come recommended. Like the other directories on the Cache, this list will grow and expand as we gather more information.


Forte Law

Clear HR Consulting

Northern Society For Domestic Peace


We want to see this list grow to be as helpful as possible, please consider sharing tried and true resources, or providing feedback if you have additions to this list. Thank you!


Off the Block Directories: Professionals That Can Support With Complaints and Investigations

Consulting external support when navigating workplace complaints and investigations can be very beneficial.

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Members of the Cache project team are grateful to live, work, and be in relationship with people from across many traditional and unceded territories, covering all parts of the land known as British Columbia, Canada. We thoughtfully offer this acknowledgement recognizing that reconciliation with Indigenous Peoples' is a commitment we all share as Canadians. We are grateful to live on this land and are committed to reconciliation, decolonization, and building relationships in our communities and workplaces. Land acknowledgements are one small step towards reconciling the relationships between settlers and Indigenous Peoples, in Canada. Colonialism is a current and ongoing process. Being mindful of our participation is another step on the path of healing. Learn more about land acknowledgements and moving beyond them here: https://native-land.ca/resources/territory-acknowledgement/

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